1. Nature of our services
Laihua Health (来华健康) is an independent medical facilitation platform. We provide non-medical coordination services to international patients who wish to arrange care at hospitals in mainland China. We are not a hospital, clinic, medical institution, medical agency or insurer.
Our services may include hospital shortlisting, appointment coordination, medical interpretation, visa document coordination, accommodation and local logistics, on-arrival accompaniment and follow-up coordination. The exact scope is set out in each written quotation.
2. No medical advice
Nothing on this website constitutes medical advice, diagnosis, treatment or a recommendation of a particular physician, hospital, procedure or medication. Information about hospitals, departments, specialties and costs is provided for coordination reference only.
All clinical decisions, including whether to travel, whether to undergo any examination or treatment, and which treatment to accept, must be made by the patient together with licensed physicians. In a medical emergency, contact local emergency services immediately.
3. Fees and payments
Medical fees are determined, invoiced and collected by the treating hospital under its own pricing and payment policies. Laihua Health does not collect, hold, mark up or take a commission on medical fees.
Our platform service fee is charged separately for coordination services and is confirmed in writing before work begins. Estimates of medical costs provided before a hospital assessment are indicative only and are not binding quotations.
4. Hospitals and third parties
Partner hospitals are independent legal entities responsible for the medical services they provide. Any cooperation agreement between Laihua Health and a hospital does not make us responsible for clinical care, and does not make the hospital responsible for our coordination services.
Travel, accommodation and insurance are supplied by third-party providers under their own terms. We may assist with arrangements but do not act as their agent unless expressly stated in writing.
5. Visa and immigration
We do not issue visas and cannot guarantee that any visa application will be approved or processed within a particular time. Visa decisions rest solely with the competent authorities. Information about S1 and S2 categories on this website is general guidance, not legal or immigration advice.
6. Accuracy of information
We aim to keep hospital information, fee explanations and process descriptions accurate and up to date, but details may change without notice. Hospital entries marked as placeholders are for layout review only and do not represent confirmed partnerships.
Testimonials describe service experience only. They are not clinical evidence, and they do not imply that any particular outcome will be repeated.
7. Limitation of liability
To the extent permitted by applicable law, Laihua Health is not liable for medical outcomes, clinical decisions, hospital service quality, visa refusals, travel disruption or losses arising from information published on this website. Nothing in this notice excludes liability that cannot lawfully be excluded.
8. Contact
Questions about this notice may be sent to hello@laihua-health.com or submitted through the contact page. [Company legal name, registered address and contact details to be added.]